Returns

Under our comprehensive guarantee, we offer several solutions to address any issues with your purchase: a replacement part, a partial refund, or a completely new piece, depending on the nature of the claim. While damages are exceptionally rare, we recommend a thorough inspection of your product upon assembly to ensure everything is in order. If you notice any concerns, please raise them immediately.

Upon completing the assembly, you will be asked to sign a document confirming that you have inspected the product and found no discrepancies. This process ensures that all aspects of your purchase meet our high standards.

Please be aware that, as our products are bespoke and made-to-order, they are non-returnable. This policy allows us to provide you with custom-designed furniture that perfectly fits your vision and needs.